All the answers in one place
12 articles covering everything: from your first PDF to subscription cancellation, including electronic signature and data security.
Fill your first PDF in 30 seconds
Welcome to iFillPDF! Here's how to go from a blank PDF to a signed and exported document in less than a minute.
Read articleConfigure your profile to pre-fill all your PDFs
Your iFillPDF profile stores your recurring info (identity, address, VAT ID, IBAN) to pre-fill any form.
Read articleUnderstanding AI Deep Detect credits
iFillPDF charges nothing per page. Everything is free β checkbox detection, erase, fill, sign and edit β with a simple watermark on export. The only paid lever is AI Deep Detect (deep AI detection that finds AND names every field) and removing the watermark. Here's how AI Deep Detect credits are counted.
Read articleManage your AI Deep Detect credits and Lifetime access
iFillPDF has no subscription to manage: every purchase β Lifetime access or an AI Deep Detect credit pack β is a single one-time payment, self-service via the Stripe portal.
Read articleUnderstanding your iFillPDF invoice
All our invoices are compliant with EU and UK accounting requirements and compatible with your accounting software.
Read articleLegal value of the iFillPDF e-signature
iFillPDF uses electronic signatures compliant with EU eIDAS Regulation (910/2014). Three signature levels are recognised β Simple (SES), Advanced (AES) and Qualified (QES) β all admissible as evidence in court (eIDAS Article 25), with probative value increasing per level. eIDAS 2.0 and the EU Digital Identity Wallet (EUDI Wallet) β which every EU Member State must roll out by 31 December 2026 β extend cross-border interoperability further; in the UK, the ICO updated its eIDAS guidance in February 2026 following the Data Use and Access Act 2025.
Read articleYour personal data: where, how, how long
iFillPDF is published by BRK SAS (France) with a GDPR-native approach. Here's how your data is processed.
Read articleDelete my iFillPDF account
You can delete your account at any time. Deletion is permanent and erases all your data.
Read articleInvite a collaborator to your workspace
Your workspace can include several teammates who share the same pool of AI Deep Detect credits (bought as one-time packs, never expire) and the same Lifetime watermark-free access. Here is how to invite your team.
Read articleMy PDF is too large or too complex
Your PDF exceeds 50 MB, is password-protected, or contains a scan the OCR cannot read? Here are the proven workarounds β most resolve via in-browser compression, no install required.
Read articleWhich browsers and devices are supported?
iFillPDF is a responsive web app. Here are the tested and supported configurations.
Read articleWrite to us, we read everything
Reply within 24 business hours (4h for Firm customers).
Contact support